Survival Notes for Custom Processing

Order Instructions
When ordering please be specific. Let us know exactly what you would like your wool processed into.

Make sure that your order instructions include detailed contact information (company name, your full name, address, phone number, email) so that we can reach you to discuss your order.

Shipping Your Wool
We do not pay postage and handling to and from the mill.

If you have more than one package (sack, box, bag etc.) please number the packages 1 of n, 2 of n, 3 of n, etc. where n is the total number of packages you are sending. If you have more than one lot, number the lots as well.

Put your order instructions in each package, and put your return address on each package.

Send your wool or fiber to:
Custom Woolen Mills
RR#1 Carstairs, Alberta T0M 0N0
Canada
Phone: (403) 337-2221

Wool Length
For best results, your wool must be between 2" and 4" in length. If your wool is longer, please contact us to discuss the options.

Washing
Expect up to a 50% weight loss from your raw wool weight to the finished weight.

Carding & Spinning
Batts - No minimum lot weight
Roping/Rovings - No minimum lot weight
Spinning Rolls - Minimum lot 20 lbs clean weight
Bulky 6-Strand - Minimum lot 20 lbs clean weight
All yarns - Minimum lot 20 lbs clean weight

We are willing to exchange with you if you do not have enough of your own wool for a product or if you want to avoid the extra charges on a small order.

Old Wool
We can refurbish old wool from comforters into batts or comforters again. Please remove the outer cover before sending the wool.

Color Exchange
You can get your own natural colors processed. All dyed colors are exchanged (you don't necessarily get your own wool back on dyed colors).

Custom Sewing
You can supply your own batts or your own material or both. If you are sending your own material, we prefer cotton or cotton blends. Knits and stretchy materials are a problem to process. Be sure to supply enough material for the top and bottom. The price for a custom size will be that of the next larger size.

You Pay Only for the Finished Product
Our Custom Processing Prices are based on your finished product and the finished weight. All processing is included. For example, if you send raw wool and want it processed into socks, you will pay per pair of socks (you don't have to pay washing, dyeing, carding and socks). If you order rovings, you will pay per pound of finished rovings you receive.

Custom Prices vs. Producer Prices
If you send:
Over 50 lbs you will be charged Producer Prices.
Under 50 lbs is charged Custom Prices.